Frequently Asked Questions
1
What is Pokemonclix?

PokemonClix is a free worldwide service available in a multi-language environment. Our service consists of allowing advertisers to reach thousands of potential customers by displaying their advertisement(s) on our website and users to earn money by viewing those advertisements. Our users click on the advertiser's advertisement and view it for a time period specified by the advertiser. After viewing the advertisement, the user gets credited with a pre-determined amount of money in their PokemonClix account. You don't need to pay us a thing to make money. So, register now and start earning money for free!

2
How does PokemonClix work?

Go to Registration page and create an account. Login to your account. Now you can go and click the advertisements, there you will watch the advertisers’ pages and when the timer is finished, a captcha will appear to confirm and your account will be credited. As soon you reach the minimum cashout amount, you can make a withdrawal request.

3
What is a referral?

Referrals are users like you who have registered on PokemonClix.

There are two types of referrals:

- Direct Referrals: These users registered using your username as their referrer.

- Rented Referrals: These users registered without a referrer. You can rent them.

You can rent referrals monthly (30 calendar days) to work for you.

The quantity of referrals available will vary depending on how many users registered without a referrer.

4
How do I get referrals?

Here are three ways you can do that:

Use our banners:

Present our banner online with a link to your username on PokemonClix (you can find the banners with the links in your account).

When a visitor clicks that banner, he/she will be sent here.

Then, all he/she has to do is to register. We'll take care of the rest for you.

Talk:

Just tell everyone to register at PokemonClix and to type your username in the referrer field when they do so.

Rent:

You can rent referrals monthly (30 calendar days) to work for you (this is not slavery...they earn too), keep in mind that any member without an up-line can potentially become a Rented Referral if he/she is active according to our filter. Just go to your account and check rent referrals.

 

5
Want to advertise?

You are in the right place. As an advertiser you have many ways to promote your business or affiliation links. We are different because we care about our advertisers.

We are offering different kinds of advertising opportunities to you:

- Paid to Click

- Fixed Advertising for Unlimited Clicks

- Banner Advertising (Rotation 468x60)

- Banner Advertising (Static 728x90)

- Paid to Signup

- Text ad (Featured Text & Featured Link)

- Login Ads

- Grid Ads

- Special Packages

6
What is the minimum payout and how long does it take to receive my payment?

The minimum amount for the first cashout is $1.00. A fee can be deducted from the amount depending on the payment processor you use. All payments will be made via Payza, Perfectmoney, Bitcoin or Payeer. No other method of payment is available at this time. Payments will be processed within 48 hours.

7
Do I have to click ads in order to earn from my referrals the next day?

Yes. 4 PTC ads per day.

8
Can I change my username?

No, your account is identified by your username. Therefore it cannot change.

9
How often can I click on advertisements?

You can click on advertisements every 24 hours. The ads reset at midnight (00:00h server time). London Time.

10
When I log off I see more ads than when logged on. Why is that?

Advertisers can set demographic filters for their campaigns, allowing only paid clicks of members from certain countries. Additionally there are advertisements that are clickable for upgraded members only.

11
Where can I find my affiliate link and start promoting PokemonClix?

In order to find your affiliate (referral) link you have to go to your account and click on "Banners" on the left menu. There you will find everything you need in order to promote your referral link and get direct referrals.

12
Are all member visits unique?

Yes, we only count one click per member per 24 hours.

13
What kinds of websites are not allowed to advertise?

- Frame breakers

- Adult contents

- Contents that promote spamming, racism, etc.

- Pop-ups

14
My direct referrals are removed sometimes. Why is that?

The referrals offered are true people clicking ads (no bots!). However, if they are inactive, their accounts will be removed after a certain amount of time.

15
Why I cannot see any PTC ads?

You have to deactivate ad-block from your browser settings.

16
Why am I receiving Multiple IP errors when logging in?

Just reboot or unplug your modem for about 1 to 2 minutes to get another IP assigned to your connection. This is a common problem for members who have a dynamic IP address. For future reference and error, please use the same procedure. This is the only way to solve this problem. You do not need to contact us every time you have this multi-IP login error. You can solve it at your end.

17
Can I change my up-line?

No, if you believe that your referrer (up-line) should be another user or if you do not have any up-line, this issue is not from the website.

This is your responsibility to check the referral link that you click on.

18
What are the different advertisement options available? NOT

We have 5 different PTC adverts available:

- (1) Micro Ad, displayed for 3 seconds

- (2) Regular Ad, displayed for 10 seconds

- (3) Standard Ad displayed for 30 seconds

- (4) Fixed 10 sec PTC ad

 

We also have the following advertising options available:

- FIXED PTC ADS, you pay a daily fee. You get unlimited hits. Members must click your advert to earn. Ads stay active for a full 24hrs or more depending on the package you use.

- PAID TO SIGNUP ADS, you can pay to get real signups to your website or product.

- BANNER ADVERTISING, you can purchase banner exposures and have your site banner displayed on PokemonClix.

- LOGIN BANNER ADS, these adverts are shown to our members daily when they first login to the website.

- FEATURED TEXT ADS, these adverts are text links that we display on our website, you can setup a text ad to display by impressions amount.

- FEATURED LINK ADS, these adverts are text links that we display on our website, you can setup a text ad to display by the days (Rental Days), and you will get unlimited impressions and clicks for as long as you set your text ad to run.

19
What is your refund policy?

As per our TERMS & CONDITIONS we generally do not offer refunds on purchases.

However, if you are completely unhappy with your purchase then please do contact us and we will work with you to resolve the issue. Contact us directly (via our support system) and we will strive to resolve the issue amicably.

20
What are Paid to Signup offers?

Paid to Signup offers are adverts where you must register with our advertiser website and provide proof that you actually completed the offer successfully and followed the instructions completely.

The advertiser will specify the exact terms of the offer.

You must read and understand the terms and then complete the offer as required.

When you submit the offer then the advertiser will have 72hrs to approve or deny the offer.

If the advertiser approves the offer then the money will automatically be credited to your account.

If the advertiser denies the offer then you will not be paid.

Important Information (MEMBERS)

To prevent abuse of the system we will automatically block any member who is denied 3 or more times from any offers.

It is important that you only submit offers when you have actually completed the offer correctly.

Important Information (ADVERTISERS)

To prevent abuse of the system we will automatically block any advertiser who intentionally denies a valid offer.

It is important that the advertiser promotes a reasonable offer.

Please do not post any offer where our members need to make a purchase or upgrade.

Please do not post an offer where the member cannot reasonably complete the offer within a 72hours time period.

Admin will evaluate any DENIED/REJECTED offers within 72hours of your submission for review (but usually sooner)

You do not earn any referral earnings from Paid to Signup offer completions.

21
I forgot my password. How can I reset it?

Go to Login from the menu, and click on 'Forgot your password?'

22
Why am I banned from the forum?

This can have various reasons:

1- If you spam in the forum

2- If you do not respect other users and PokemonClix staff

3- If you claim something without proof that may cause a negative impact on other users.

4- If you post too many replies and spam in the sub forums

We check all sections of the forum and monitor all posts.

23
Is there a direct referral limit? NOT

Yes, there is a limit to the number of people you can refer.

200 direct referrals for Standard members.

300 direct referrals for Bronze members.

400 direct referrals for Silver members.

500 direct referrals for Golden members.

Unlimited direct referrals for Gold Promoter members.

Unlimited direct referrals for Ultimate members.

24
Is there a rented referral limit? NOT

200 rented referrals for Standard members.

300 rented referrals for Bronze members.

500 rented referrals for Silver members.

2,000 rented referrals for Golden members.

2,500 rented referrals for Gold Promoter members.

6,000 rented referrals for Ultimate members.

25
Why is my account suspended?

Accounts are suspended if a member has tried to cheat our system.

We use sophisticated anti-cheat protection systems to protect our members and our advertisers.

There are many different reasons why your account might be banned.

Changing your IP address, using a proxy to hide you IP address, fake address details and opening multiple accounts are some reasons for account suspension. Cheaters are blocked for life. No second chances!

If you feel you have been unfairly banned then please do send us a support ticket.

26
I bought something, but I still haven't received it

Our store is fully automated, which means if you buy something, you should receive it instantly as soon as you complete the payment, however sometimes payment processors can experience a downtime or failure resulting in our system not receiving your payment completion details. In that case, just open a support ticket and make sure to include the following information:

   Your username

   Name of the product purchased,

   Payment Transaction ID or receipt

27
How can I purchase advertising?

Make sure you have an account with us, log in and visit our store. We have a variety of advertising products available for our advertisers.

Choose what suits your budget and complete the next easy steps.

 

28
Where do I see website/admin updates?

You can see updates on our forum.

29
What is the cost of one Ad share? NOT

For Standard, Bronze and Silver members, each ad pack is $5.

For Golden members, each ad pack is $2.5.

For Gold Promoter and Ultimate members, each ad pack is $2.

Each ad pack includes the following advertising items:

5,000 PTC Ad credits, 5 PTSU credits, 15,000 Featured Ad credits, 15,000 Banner Ad Credits, 2 Months Featured Link Credits, 1 Login Ad Credits and 10 Points

 

30
Is my personal information protected by your site?

All personal information that you provide is privacy protected. Your information will never be shared with or sold to anyone!

31
What are your membership requirements?

You must be at least 12 years old to participate in PokemonClix. Members must read our TERMS & CONDITIONS before joining our website.

32
Can anybody join from any country?

Yes, we welcome international members.

33
Why have I not won on the ClixGrid?

Your bad luck.

34
I haven't received my payment or my payment has been refunded why?

Please make sure you are meeting these requirements in order to receive your payment successfully.

   Sharing/posting your payment proof in the forum is a must before requesting your next cashout.

   Make sure your payment processor email address/ID is correct. Go to Settings/Payment Method to check

   You need to have a verified Payza/Solidtrustpay account and your country must be eligible for receiving payments by Payza/Solidtrustpay regulations.

35
I cannot log into my account. What can I do?

If you are having issues logging into your account, please try the following:

   Reset your modem router to renew your IP.

   Uninstall your current web browser and install the latest version of Google Chrome.

   Disable any add-on that could prevent the load of jquery / javascript.

   Try logging into your account again.

 

   Disable IPv6 on your internet connection. Our site can only work with IPv4 connections.

36
After clicking several adverts why am I not being credited?

After you click the View Ads link, where the timer is we show you a picture. You must click the upside down image. If you fail to do this, you will not get a credit. If you are correctly clicking the verification image please give our system a few minutes to credit the money to your account. Due to the high volume of users there might sometimes be a slight delay.

37
How do I transfer funds from my 'Main Balance' to my 'Purchase Balance'?

You can add funds from your main balance to your purchase balance by clicking the 'Add Funds' link on the 'My Account' page then in the drop down beside 'Method' select 'Account Balance' and enter the amount to transfer, the minimum transfer amount is $0.05 for this purpose.

38
If you encounter any issues with the support ticket system, you can contact us via the following methods:

admin@pokemonclix.com

http://www.pokemonclix.com/index.php?view=contact